Action terms and conditions

OuterGround , located at Diepenhorstlaan, 2288 EW Rijswijk, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

https://www.outerground.com Diepenhorstlaan 11c , 2288 EW Rijswijk +31707371215

Tim de Klerk is the Data Protection Officer of OuterGround He can be reached at tim@outerground.com

Personal data we process

OuterGround processes your personal data through your use of our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

– First and last name
– Gender
– Address information
– Phone number
– E-mail address
– Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
– Internet browser and device type
Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data on website visitors younger than 16 years. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@outerground.com and we will delete this information.

For what purpose and on what basis we process personal data

OuterGround processes your personal data for the following purposes:

– Handling your payment
– Sending our newsletter and / or advertising flyer
– Calling or emailing you when necessary to perform our services
Automated Decision-Making

OuterGround does not make decisions based on automated processing about things that (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a person (eg an employee of OuterGround) between them. OuterGround uses the following computer programs or systems: onlineappointments.com to enable the booking, management and processing of reservations and payments.

How long we keep personal data
OuterGround will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention period: 7 years.
Sharing personal data with third parties
OuterGround does not sell your data to third parties and will only provide it to third parties if necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. OuterGround remains responsible for this processing.
Cookies, or similar techniques, that we use

OuterGround uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

Viewing, adjusting or deleting data

You have the right to access, correct or delete your personal data. You also have the right to withdraw your consent, if any, to data processing or object to the processing of your personal data by OuterGround and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request to inspect, correct, delete, transfer your personal data or request the revocation of your permission or objection to the processing of your personal data to info@outerground.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. OuterGround would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we safeguard personal data
OuterGround takes the protection of your data seriously and takes appropriate measures to protect against misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that your information is not secure or there are indications of misuse, please contact our customer service or at info@outerground.com.